Welcome To Our Practice


 

To my Family of Patients and Friends,

To say I missed you all would be an understatement.  I have missed your faces, your stories and being a part of your dental family.  I hope each and every one of you are safe and sound and preparing to ease back into regular routines as I am.

Thank you for your patience during this time.  I have spoken to a few of you with dental concerns and would like to update you all on our plans to carefully re-open the office.

Over the last weeks we have spent a considerable amount of time cleaning, painting, revising our protocols, adding layers of PPE and preparing our office for your return.   Our office has always had high standards when it comes to Universal Precautions and we are adding another layer with the unknowns of COVID-19.   Through collaborative discussion and research with my smart, hard-working team here at the office, we have our initial plan.  The following are our additional steps to keep us all safe.

  • We are screening all patients and staff for symptoms of COVID-19 prior to their appointments or shifts.
  • All patients are asked to wear a mask into the office and use hand sanitizer upon entering. 
  • Your temperature will be taken by staff when you enter, using a touchless thermometer.  If your temperature is above 100.4 degrees F, you will be asked to leave and reschedule.
  • Our reception area has been minimized and you will notice staff more covered than previously.  We are still our smiley, friendly selves under the masks and shields.
  • Appointments will be managed to allow for social distancing between patients.
  • We request that patients come alone to their appointments.  Caregivers, family or friends are asked to wait outside the clinic unless personal assistance is needed. 
  • We have a high degree of sanitization throughout the office- especially high touch areas.
  • Please utilize the restrooms in the atrium either before or after your appointment.  There will be limited access to the in-office restroom.  
  • We have implemented a pre-procedural rinse for patients prior to all procedures.
  • Our sterilization processes remain state-of-the-art.  You can be assured that the instruments we use for each patient are meticulously cleaned and sterilized before use.  All operatories are thoroughly disinfected between patients.

I will start seeing patients with urgent dental needs the week of May 18th, more pressing treatment after Memorial Day.  Regular patients after that with a more spread out schedule.  Hygiene appointments are cancelled until after Memorial Day.  Please be patient as we work to get you rescheduled.   Someone from our office will be contacting you soon if you missed an appointment during the time we were closed.

We are so excited to get back to work and some sense of normalcy.  This time away has reinforced how much each of you mean to us.    Patience and grace are asked of you as your care and treatment have been delayed.  Every effort will be made to see you just as soon as we are able while not exposing our team or patients to any unnecessary risk. 

Sincerely,

Lisa Young, DDS and team members

 

Lisa Young, DDS

Since 1998, Dr. Lisa Young  has been working with patients to provide personalized and comfortable dental care. Dr. Young's experience in dentistry is coupled with genuine concern for her patients. All of our staff is dedicated to your comfort and prompt attention as well. Our goal is to keep your teeth and gums healthy and strong.

This web site provides you with an overview of our practice and the field of dentistry. As you navigate the site, you'll find information about Dr Young's practice philosophy, insurance policies and appointment scheduling procedures. Please browse the site at your convenience and feel free to contact us with any questions. You can also request an appointment.

You'll find a lot of valuable information on the web site about dental problems, diagnoses and treatments. We believe informed patients are better prepared to make decisions about their health and well being. We encourage you to review this information to help you understand any health concerns you may face.

Front View of the Office Building

 

building entrance



Dentist - Madison, Lisa Young DDS, 8025 Excelsior Drive, Madison WI, 53717 608-836-1771